What is Personal Care?
Personal care refers to assistance with daily living activities that help maintain personal hygiene, dignity, and independence while supporting overall health and wellbeing.
Our professional carers are trained to provide sensitive, respectful support that preserves privacy and promotes confidence. We understand that accepting help with personal tasks can be challenging, which is why we approach every aspect of care with empathy and professionalism.
Whether you need occasional support or regular assistance, our personal care services are tailored to meet individual needs while encouraging independence wherever possible.
Who Benefits from Personal Care?
Individuals with mobility challenges
People living with dementia or memory loss
Those recovering from surgery or illness
Older adults needing daily assistance
Individuals with chronic health conditions
People requiring medication management
Our Approach to Personal Care
Respectful, professional support that maintains dignity and independence
Dignity & Privacy
We prioritize your comfort and dignity in every interaction, ensuring privacy is maintained throughout all personal care tasks.
- Respectful communication
- Privacy protection
- Choice and control
- Cultural sensitivity
Expert Training
All our carers receive comprehensive training in personal care techniques, infection control, and moving & handling.
- Moving & handling certified
- Infection control training
- Dementia awareness
- First aid certified
Personalized Care Plans
We create tailored care plans that respect your preferences, routines, and specific needs for personal care.
- Individual assessment
- Personal preferences recorded
- Flexible routines
- Regular reviews
Our Personal Care Services
Comprehensive support with daily living activities
Bathing & Showering
Safe, comfortable assistance with bathing, showering, and personal hygiene while maintaining privacy and dignity.
- Assistance getting in/out of bath or shower
- Support with washing and rinsing
- Use of bathing aids if needed
- Drying and moisturizing skin
- Bathroom safety monitoring
Oral & Dental Care
Support with maintaining oral hygiene, denture care, and ensuring dental health is properly managed.
- Assistance with brushing teeth
- Denture cleaning and care
- Mouth care for those who can't brush
- Appointment reminders for dentist visits
- Monitoring oral health changes
Dressing & Grooming
Assistance with selecting appropriate clothing and getting dressed, including support with fastenings, shoes, and personal grooming.
- Help choosing weather-appropriate clothing
- Assistance with buttons, zippers, and fastenings
- Support putting on shoes and socks
- Assistance with personal grooming
- Help with jewelry and accessories
Continence Management
Discreet, professional support with continence care products, toileting assistance, and maintaining skin integrity.
- Assistance with toilet use
- Changing continence pads
- Catheter and stoma care
- Skin integrity checks
- Discreet and respectful handling
Mobility Assistance
Safe support with moving around the home, transferring, and using mobility aids to prevent falls and promote independence.
- Support with standing and sitting
- Assistance with walking
- Transferring from bed to chair
- Using walking frames or wheelchairs
- Fall prevention strategies
Our Personal Care Team
Experienced, compassionate professionals trained in personal care
Sarah Johnson
Sarah has 8 years of experience in personal care, specializing in dementia care and mobility support. She is trained in advanced moving and handling techniques.
Michael Chen
Michael specializes in continence care and rehabilitation support. He has additional training in stoma care and catheter management.
Emma Wilson
Emma provides compassionate personal care with a focus on maintaining dignity and independence. She has special training in mental health awareness.
Our Personal Care Process
We follow a structured yet flexible approach to ensure personal care is delivered consistently, professionally, and with maximum respect for your preferences.
1. Comprehensive Assessment
We conduct a thorough assessment of personal care needs, preferences, and routines in the comfort of your home.
2. Personalized Care Plan
We create a detailed care plan that respects your preferences, routines, and specific requirements for personal care.
3. Carer Matching
We match you with a carer whose skills, experience, and personality align with your needs and preferences.
4. Ongoing Reviews
We regularly review and adjust the care plan as needs change, ensuring continued quality of care.
Personal Care FAQs
Answers to common questions about our personal care services
How do you maintain privacy during personal care tasks?
We have strict protocols for maintaining privacy and dignity:
- Always knocking and waiting before entering rooms
- Using towels and gowns to maintain modesty during care
- Explaining each step before proceeding
- Ensuring doors and curtains are closed
- Respecting personal preferences for same-gender carers when requested
What training do your personal carers receive?
All our personal carers complete comprehensive training including:
- Moving and handling techniques
- Infection prevention and control
- Dementia awareness and communication
- First aid and emergency procedures
- Dignity and privacy in personal care
- Specialized equipment training
Can I have the same carer for each visit?
Yes, we prioritize continuity of care whenever possible. We understand that consistency is particularly important for personal care tasks. We will:
- Match you with a suitable carer based on your needs and preferences
- Maintain the same carer for regular visits whenever possible
- Provide detailed handovers between carers when changes are necessary
- Introduce new carers gradually if changes are needed
How do you handle sensitive situations like resistance to care?
Our carers are trained in compassionate approaches for sensitive situations:
- Using distraction and redirection techniques
- Respecting refusal and trying again later
- Adapting approaches based on individual preferences
- Communicating clearly and calmly
- Involving family members in finding solutions when appropriate
- Documenting patterns and working with care managers on strategies
Arrange Personal Care Today
Contact us to discuss your personal care needs. We'll arrange a free, no-obligation assessment to understand your requirements and create a tailored care plan.
Call Us
0800 123 4567
Email Us
personalcare@example.com
Available
24/7 for assessments and emergencies
